# Voice Agent Weekly

> Voice Agent Weekly is an independent publication covering AI voice agents: B2B strategy, use-case deep dives, implementation playbooks, industry analysis and statistics, researched from public sources and cited.

Voice Agent Weekly publishes long-form analysis of AI voice agents (AI phone agents, AI receptionists, conversational voice AI): B2B strategy, use cases, implementation playbooks, industry analysis, buyer's guides and sourced statistics. Articles open with a direct answer, include key takeaways, summary tables with dated captions and an FAQ.

## Markdown versions (for AI & agents)

Every page has a Markdown twin: append `.md` to the URL (e.g. https://www.voiceagentweekly.com/articles.md, https://www.voiceagentweekly.com/index.md). Full text of every article: https://www.voiceagentweekly.com/llms-full.txt.

## Vendors

Neutral directory: https://www.voiceagentweekly.com/vendors

### Developer platforms

- [Vapi](https://www.voiceagentweekly.com/vendors/vapi): Developer platform for building voice AI agents.
- [Retell AI](https://www.voiceagentweekly.com/vendors/retell-ai): Platform for building and deploying conversational voice agents.
- [Bland AI](https://www.voiceagentweekly.com/vendors/bland-ai): Programmable AI phone-call agents for enterprises.

### No-code builders

- [Synthflow](https://www.voiceagentweekly.com/vendors/synthflow): No-code AI voice agents for phone calls.
- [Thoughtly](https://www.voiceagentweekly.com/vendors/thoughtly): AI voice agents for inbound and outbound calls.

### Enterprise customer service

- [PolyAI](https://www.voiceagentweekly.com/vendors/polyai): Enterprise voice assistants for customer service.
- [Parloa](https://www.voiceagentweekly.com/vendors/parloa): AI agents for enterprise customer-service calls.
- [Cognigy](https://www.voiceagentweekly.com/vendors/cognigy): Enterprise conversational AI for contact centers.
- [Sierra](https://www.voiceagentweekly.com/vendors/sierra): Conversational AI agents for customer experience.
- [Kore.ai](https://www.voiceagentweekly.com/vendors/kore-ai): Enterprise conversational and agentic AI platform.

### Sales & GTM voice agents

- [11x](https://www.voiceagentweekly.com/vendors/11x): AI SDR (Alice) and AI phone agent (Julian) for sales teams.

### Voice infrastructure

- [ElevenLabs](https://www.voiceagentweekly.com/vendors/elevenlabs): Voice AI platform with speech models and conversational agents.
- [Deepgram](https://www.voiceagentweekly.com/vendors/deepgram): Speech-to-text, text-to-speech and voice agent APIs.
- [LiveKit](https://www.voiceagentweekly.com/vendors/livekit): Open-source realtime media platform with an agents framework.
- [Pipecat](https://www.voiceagentweekly.com/vendors/pipecat): Open-source framework for voice and multimodal agents.
- [Hume AI](https://www.voiceagentweekly.com/vendors/hume-ai): Expressive voice AI models and an empathic voice interface.

### AI receptionists

- [Goodcall](https://www.voiceagentweekly.com/vendors/goodcall): AI phone agent for small and local businesses.

## Authors

- [Charles Keith](https://www.voiceagentweekly.com/authors/charles-keith): Charles Keith writes about voice AI for Voice Agent Weekly and works on fine-tuning open-source voice models. He is based in San Francisco.

## How we work

1. Research from public sources: vendor documentation, public pricing pages, user reviews, regulatory texts, published reports and surveys.
2. Fact and claim checks against the cited sources before publication; unsupported claims are cut.
3. Cited sources: statistics and vendor facts link to where they came from.
4. Dated updates: the Updated date changes when an article changes materially.

Articles are written and bylined by Charles Keith (https://www.voiceagentweekly.com/authors/charles-keith). We do not claim hands-on product testing. No sponsored articles or paid placements. Corrections: hello@voiceagentweekly.com. Press: press@voiceagentweekly.com.

## Ownership & disclosures

We don't accept payment for coverage, placement or rankings.

## About

- [About Voice Agent Weekly](https://www.voiceagentweekly.com/about): how we research, check and correct
- [Contact](https://www.voiceagentweekly.com/contact): corrections and tips (hello@voiceagentweekly.com), press (press@voiceagentweekly.com)
- [RSS](https://www.voiceagentweekly.com/feed.xml)